IMPORTANT – Partaking in carepack.ie means you accept all of the TERMS & CONDITIONS listed herein on behalf of the nursing home, care home or residential home that you represent and all of it’s residents, staff and volunteers. You understand and accept that carepack.ie is a kindness campaign run by volunteers and all responsibility falls to you ensure the safety of your residents and personnel.
 
You = the nursing home / carehome / residential care facility / receiver of carepacks.
Us / Our = carepack.ie and it’s organisers and volunteers.
Volunteers / Senders = Kind members of the public who send carepacks to residents.
 
The participation FORM must be completed by the person in charge of the nursing home / care facility to register residents to receive carepacks, letters and cards from members of the public. Please remember to SUBMIT at the end. All questions must be answered.
 
Closing Date: Residents not registered with us before 2pm on NOVEMBER 20th – will not be included, so please get in on time.
 
Registration is FREE – you can register your residents for carepack.ie at NO COST to you or them. Registration last year does not include you in this year’s campaign. Registration is required every year by completing this FORM
 
Staff: All staff and residents must be informed to expect the carepacks so that there is no misunderstanding when carepacks start arriving for your residents.
Care homes are required to identify a member of staff who will co-ordinate the carepacks for your residents on behalf of your home. This will enable a more streamlined experience for your residents. This person’s name will appear on the address also – c/o staff
 
Distributing carepacks: We recommend collecting the carepacks until you have them all and give them out together so that no one feels left out.
 
Post: Post to Irish residential care facilities is FREE (up to 1kg) as per An Post’s guidelines – see their website HERE 
 
Please be aware that carepack.ie is run by volunteers. We do not sell carepacks, assemble carepacks or post carepacks. Our only role is to give a volunteer/sender details of where they post their carepack / card / letter. 
* We have no control on the volunteer following through and honouring their promise to post. We take no responsibility for carepacks that do not arrive.
* We have no control over how early or late volunteers post their carepacks or when they will start arriving in your home. carepack.ie take no responsibility for when carepacks arrive.
* We have no control over the post and items getting lost or arriving late. carepack.ie take no responsibility for carepacks lost in the post.
* We have no control on how the carepacks are packaged or what is included – we do supply a list of recommendations on our website, please familiarise yourself with this list. carepack.ie take no responsibility for items that volunteers put in the carepacks, or items that get damaged in transit.
 
Extras: carepack.ie send additional gender based carepacks to every Nursing Home / Care Facility to cover new residents joining your home, and/or a volunteer forgetting to follow through on posting. Please inform all staff of this practice. Please do not return carepacks to volunteers/senders if you do not have that person/gender in residence – please instead contact us at [email protected] and we will redirect the carepack to avoid causing offence as volunteers/senders create these carepacks with great care and kindness and we would not wish to offend.
 
Volunteers / Senders of carepacks: Carepacks are sent by kind individuals from all over the country, and indeed all over the world. carepack.ie does not make up the carepacks and does not send the carepacks directly and we have no responsibility or control over what is contained in the carepacks. We have a list of recommendations on our website: HERE that we ask volunteers to stick to. Therefore we require that staff pre-check the carepacks AND/OR accompany residents when they open their carepacks to ensure all items contained within are appropriate.
 
Acknowledgment: carepack.ie require each home to let us know that carepacks have started to arrive for their residents. This is very important for the volunteers, so that they know their efforts are arriving at the home. Email [email protected] carepack.ie REQUIRES acknowledgment of receipt of carepacks. Failure to do so will disqualify participation in subsequent years.
* We welcome photographs of your Christmas trees with the gifts underneath.
* We welcome acknowledgments or thank yous for us to share with volunteers.
* We welcome photographs of residents with their gifts.
Please do not share photographs or words of gratitude with us that we cannot share publicly on our social media and on our website.
Email anything we can share publicly to [email protected]
 
Hand Delivery: Some volunteers may live locally or may wish to put together a carepack greater than 1kg, in this case they may hand deliver the carepacks to your facility themselves. Please ensure all staff members are aware of the campaign, including temporary staff or volunteers who may be covering holidays.
 
Cancelling or changing details: Please note that once you sign up, you cannot cancel the registration. Once the residents have been entered into our system – we have no way to reverse it and we cannot change the address or any details you originally provided, etc.
Please double check and ensure you provide the correct details.
 
We wish you a very happy care-packing experience for 2024 and we hope you all enjoy the fun and good will from kind members of the public.
It is our intention that you and your residents receive lots of lovely gifts and have a very positive carepack experience.
 
WHAT YOU ARE REQUIRED TO DO
1st Step: Read our Terms and Conditions
2nd Step: Accept our Terms and Conditions on the form provided
3rd Step: Complete all questions on the form and SUMBIT before the closing date.
4th Step: Email your spreadsheet with resident details to [email protected] – spreadsheet must be supplied as required.
 
Additional Recommendations:
* We recommend collecting the carepacks until you have them all and giving them all out at once so that none of your residents feel left out.
* We will send additional male and female carepacks to your home to cover new residents joining your home, and/or someone forgetting to follow through on posting.
* Acknowledgement letters, emails or messages from the staff or the resident, sent back to the volunteers who sent the carepacks is hugely appreciated by the volunteers and by us, if you can, we would appreciate it.
 
Please read our Frequently Asked Questions HERE

 

 

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